Reports to: NetSuite Manager
Read it all- get to know the role – treat employment like on-line dating
The Job: (all sexes welcome)
The NetSuite System Administrator provides all levels of administration services to support a highly reliable and secure application environment and acts as subject matter expert. Provides training, troubleshooting and other support for NetSuite applications managed by business.
What you will do:
This position will work within the IT/NetSuite department and be responsible for maintaining, managing, and assisting in closing out NetSuite cases and projects. This position is responsible for being the liaison between the department and the organization. Working primarily with department NetSuite Power Users.
Process and assist with system cases and projects.
Liaison with Power Users
Assist in QC of system updates
System Case Management - organize and help coordinate case work by analyzing work and effort needed to complete requests/issues.
Assist in the development and deployment of system customizations and new functionality
Test system customizations before deployment
Monitor / support the health of system processes
Work with end-users/power users
Document / Implement Changes
Experience with NetSuite ERP a plus
Manage requests and issues submitted to the IT department
Assist in documenting and maintaining proper system processes
Areas of Responsibility:
Work with power users to help manage users needs
Solve Tier-1 Netsuite cases submitted by users
Assist with basic NetSuite Customizations
Assist with testing on new/updated system customizations before deployment
Map Existing Processes / Create New and Revised Processes
Document and assist in Implementation of changes
Monitor the health of NetSuite processes
Create/update saved searches and reports
Nothing replaces experience so here’s what it takes:
Bachelor’s degree in Information technology or equivalent is preferred.
3+ years of experience as a System Administrator with a minimum of 1 year as a NetSuite Administrator (Certified Administrator, preferred)
Strong knowledge of standard ERP business practices.
Strong working knowledge of project management tools and the application of a systematic, disciplined approach to the analysis, design, development, assessment, implementation, test and maintenance of processes.
Understands and is familiar with the most widely known and emerging tools, technologies and social applications.
Strong knowledge of reporting and customizing Saved Searches